Privacy Policy

At Nurest, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Who We Are

Nurest is an online retailer providing wellness and lifestyle products.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: contact@nurestcomfort.com

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Full name
Billing address
Shipping address
Email address
Phone number
Payment information (processed securely by our payment providers)
Order history

Technical Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Time zone
Website usage information
Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Deliver products
Communicate regarding your purchases
Respond to customer service enquiries
Improve our website and services
Detect fraud and enhance security
Comply with legal obligations
Send promotional emails (only where permitted or with your consent)

4. Payment Information

Payments are processed securely through trusted third-party payment providers.

Nurest does not store your full payment card details.

5. Sharing Your Information

We only share your information when necessary with trusted third parties, including:

Payment processors
Shipping and fulfilment partners
Website hosting providers
Analytics providers
Marketing platforms (where applicable)

These service providers only receive the information necessary to perform their services.

We never sell your personal information.

6. Cookies

Our website uses cookies to:

Remember your preferences
Improve website performance
Analyse visitor behaviour
Support marketing activities

You may disable cookies through your browser settings, although some website features may not function correctly.

7. Marketing Communications

If you subscribe to our newsletter, we may send you promotional emails.

You may unsubscribe at any time using the unsubscribe link included in our emails.

8. Data Retention

We retain your personal information only for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

9. Your Rights

If you are located in the United Kingdom, you have rights under the UK GDPR, including:

Right to access your data
Right to correct inaccurate information
Right to request deletion of your data
Right to restrict processing
Right to object to processing
Right to data portability
Right to withdraw consent where applicable

To exercise these rights, please contact us using the details below.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure.